Privacy Policy
Legal & Trust

Privacy Policy

We value your privacy and are committed to protecting your personal information.

  1. Privacy Policy

    Last Updated: 25 September 2026

    At Vision Fly Overseas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry, make a booking, or use our travel-related services.

    By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

    1. Information We Collect

    Depending on the services you request, we may collect the following information:

    Personal Information

    • Full name

    • Date of birth, where required

    • Contact number

    • Email address

    • Residential or correspondence address

    • Nationality

    • Passport details

    • Visa-related information

    • Identification documents

    • Travel dates

    • Destination details

    • Passenger information

    Booking and Travel Information

    We may collect information necessary to arrange your travel services, such as:

    • Flight details

    • Hotel preferences

    • Tour package requirements

    • Number of travellers

    • Room requirements

    • Transportation requirements

    • Visa and immigration documentation

    • Special travel requirements

    Payment Information

    When you make a payment, we may receive information necessary to process or verify the transaction.

    We generally do not require you to provide your complete card or banking credentials directly to us when payment is processed through a third-party payment provider. Payment providers may process your information according to their own privacy policies.

    Website and Technical Information

    When you visit our website, certain technical information may be collected automatically, including:

    • IP address

    • Browser type

    • Device type

    • Operating system

    • Pages visited

    • Date and time of visits

    • Referring website

    • General website usage information

    2. How We Use Your Information

    We may use your information for legitimate business and travel-related purposes, including:

    • Responding to enquiries

    • Preparing travel quotations

    • Processing bookings

    • Arranging flights and accommodation

    • Providing visa assistance

    • Arranging sightseeing and transportation

    • Communicating booking updates

    • Processing payments

    • Providing customer support

    • Sending relevant travel-related information

    • Improving our website and services

    • Preventing fraud and unauthorized activities

    • Complying with applicable legal and regulatory requirements

    We will use personal information only for appropriate purposes connected with our business and the services requested by you.

    3. Sharing of Information

    To provide travel services, we may need to share relevant information with trusted third parties, including:

    • Airlines

    • Hotels and accommodation providers

    • Tour operators

    • Transport providers

    • Visa-processing centres

    • Embassies and consulates

    • Government and immigration authorities

    • Payment service providers

    • Technology and service providers

    • Other partners involved in fulfilling your booking

    We only share information that is reasonably necessary for the relevant service or legal requirement.

    Third-party service providers may have their own privacy policies and terms, which may apply to the information they process.

    4. Visa and Immigration Information

    If you request visa assistance, we may collect and share personal and travel documentation required by the relevant embassy, consulate, immigration authority, or visa-processing centre.

    Visa and immigration decisions are made by the relevant authorities. Vision Fly Overseas does not control or determine visa decisions.

    5. Cookies

    Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve the user experience.

    You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

    6. Communications

    We may contact you through:

    • Phone calls

    • Email

    • WhatsApp or other messaging services

    • SMS or other communication channels

    Communications may relate to enquiries, quotations, bookings, payments, travel arrangements, documentation, customer support, or other services requested by you.

    Where permitted by applicable law, we may also send relevant promotional or marketing communications. You may request to stop receiving promotional communications at any time.

    7. Data Security

    We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

    However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

    8. Data Retention

    We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

    The retention period may vary depending on the type of information and the applicable legal or business requirements.

    9. Third-Party Websites

    Our website may contain links to third-party websites, including airlines, hotels, payment providers, visa authorities, social-media platforms, and other travel-related websites.

    Vision Fly Overseas is not responsible for the privacy practices, security, or content of third-party websites.

    We recommend reviewing the privacy policies of any third-party website before providing personal information.

    10. Children's Privacy

    Our website and services are primarily intended for adults who are able to enter into travel-related transactions.

    We do not knowingly collect personal information from children for purposes unrelated to providing travel services. Where information relating to a minor is required for a legitimate travel booking, it should be provided by or with the involvement of a parent, guardian, or authorized adult.

    11. Your Rights

    Subject to applicable law, you may have rights regarding your personal information, including the ability to:

    • Request access to personal information we hold about you

    • Request correction of inaccurate information

    • Request deletion of information where legally applicable

    • Withdraw consent where processing is based on consent

    • Request information about how your personal information is being used

    • Raise a privacy-related concern or complaint

    Some requests may be subject to legal, contractual, or operational limitations.

    To exercise an applicable privacy right, please contact us using the details provided below.

    12. Changes to Personal Information

    If any information provided to us changes or is inaccurate, please contact us so that we can update our records where appropriate.

    Customers are responsible for providing accurate information necessary to process their travel arrangements.

    13. Changes to This Privacy Policy

    Vision Fly Overseas may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

    The updated policy will be published on this page with a revised Last Updated date.

    We encourage you to review this page periodically.

    14. Contact Us

    If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

    Vision Fly Overseas

    Address: 217-18/2, Narayan Empire, AV Road, Anand, Gujarat, India
    Phone: +91 8866585766
    Email: info@visionflyoverseas.in
    Website: www.visionflyoverseas.in

    Your Privacy Matters

    Vision Fly Overseas is committed to handling your personal information responsibly and using it primarily to provide the travel services and support you request.

    Thank you for trusting Vision Fly Overseas with your journey.