Refund & Cancellation Policy

Last Updated: 25 September 2026

At Vision Fly Overseas, we understand that travel plans can sometimes change. Our Refund & Cancellation Policy explains how cancellations, refunds, and related charges are handled for our travel services.

By making a booking with Vision Fly Overseas, you acknowledge and agree to the applicable cancellation and refund conditions communicated at the time of booking.

1. General Refund Terms

All bookings are subject to the cancellation, refund, and amendment policies of the respective service providers, including airlines, hotels, tour operators, transport providers, visa authorities, and other third parties.

The refund amount, if applicable, will depend on:

• Type of service booked

• Date of cancellation

• Time remaining before travel

• Cancellation charges imposed by the service provider

• Amount already paid to third parties

• Applicable taxes and government charges

• Non-refundable components of the booking

• Any applicable Vision Fly Overseas service or administrative charges

Where a supplier or service provider does not permit a refund, the corresponding amount may not be refundable to the customer.

2. Tour Package Cancellation

Cancellation charges for tour packages may vary depending on the destination, hotel, transportation, activities, travel dates, and terms of the respective suppliers.

The applicable cancellation schedule will be communicated in the quotation or booking confirmation wherever applicable.

Customers should review the cancellation terms before making the booking.

3. Flight Cancellation & Refund

Flight cancellations and refunds are governed primarily by the fare rules and cancellation policies of the respective airline.

Depending on the airline and fare type:

• The ticket may be refundable, partially refundable, or non-refundable.

• Airline cancellation charges may apply.

• Applicable taxes may have different refund conditions.

• Any service or administrative charges may be deducted where applicable.

• Refunds may be processed only after the airline or relevant booking provider releases the applicable amount.

Airline schedule changes and cancellations initiated by the airline will be handled according to the airline's applicable policies.

4. Hotel Cancellation & Refund

Hotel bookings are subject to the cancellation policy of the respective hotel or accommodation provider.

Some hotel bookings may be:

• Fully refundable before a specified deadline

• Partially refundable

• Subject to cancellation charges

• Completely non-refundable

The applicable hotel cancellation conditions will be communicated during the booking process or in the booking confirmation.

5. Visa Fees & Refunds

Visa application fees, government fees, embassy/consulate charges, and certain service charges may be non-refundable, regardless of whether the visa application is approved, refused, withdrawn, or delayed.

Visa decisions are made solely by the relevant government or immigration authority.

Vision Fly Overseas does not guarantee visa approval and cannot provide a refund for fees that have already been paid to the relevant authorities or service providers where those fees are non-refundable.

6. Customer Cancellation Request

Customers wishing to cancel a booking should contact Vision Fly Overseas as soon as possible.

Cancellation requests should preferably be made in writing through email or another officially recognized communication channel.

The effective cancellation date may be determined by the date and time on which the cancellation request is received and acknowledged by Vision Fly Overseas, subject to the terms of the relevant service provider.

7. Refund Processing

Once a refund becomes applicable and the relevant amount has been received from the service provider, Vision Fly Overseas will process the eligible refund according to the applicable booking terms.

Refund processing time may vary depending on:

• Airline or supplier processing time

• Bank/payment gateway processing time

• Payment method

• International banking procedures

• Verification requirements

• Other circumstances beyond our control

The actual time for the refund to appear in the customer's account may therefore vary.

8. Non-Refundable Amounts

The following may be non-refundable, depending on the booking:

• Non-refundable airline tickets or fares

• Non-refundable hotel bookings

• Visa and government fees

• Service charges

• Booking or administrative fees

• Certain transportation charges

• Charges for activities or excursions

• Cancellation penalties imposed by suppliers

• Other amounts specifically identified as non-refundable at the time of booking

Any non-refundable components will be communicated to the customer where applicable.

9. Changes Instead of Cancellation

Where permitted by the relevant service provider, customers may request changes to:

• Travel dates

• Passenger details

• Hotels

• Flights

• Transfers

• Sightseeing

• Other travel arrangements

Changes may be subject to availability, fare differences, amendment charges, supplier penalties, and Vision Fly Overseas service charges, where applicable.

10. Cancellation Due to Unforeseen Circumstances

In situations such as natural disasters, pandemics, government restrictions, strikes, severe weather, airline disruptions, or other events beyond reasonable control, refunds or alternatives will be handled according to the policies and decisions of the relevant service providers and applicable law.

Vision Fly Overseas will make reasonable efforts to assist customers with available alternatives or eligible refunds.

11. Refunds for Services Not Used

If a customer voluntarily chooses not to use a service that has already been booked or confirmed, a refund is not guaranteed.

Any refund will depend on the cancellation and refund conditions applicable to that particular service.

12. Incorrect or Duplicate Payments

If you believe that you have made a duplicate payment or have been charged incorrectly, please contact us promptly with the relevant payment or booking details.

After verification, any eligible refund will be processed according to the applicable payment and refund procedures.

13. Refund Method

Where possible, refunds will generally be made through the original payment method used for the booking.

In certain circumstances, an alternative refund method may be used subject to verification and applicable requirements.

14. Important Notice

Vision Fly Overseas does not create or control the cancellation policies of airlines, hotels, visa authorities, tour operators, or other independent service providers.

Customers are advised to carefully review the applicable cancellation and refund conditions before confirming their booking.

Any refund will be subject to the applicable contractual terms, supplier policies, and applicable laws and regulations.

15. Consumer Rights

Nothing in this Refund & Cancellation Policy is intended to remove or restrict any rights or remedies that a customer may have under applicable law.

Applicable consumer-protection requirements may apply to travel services and cancellation/refund arrangements.Consumer Affairs+1

16. Contact Us

For cancellation requests, refund enquiries, or other booking-related questions, please contact:

Vision Fly Overseas

Address: 217-18/2, Narayan Empire, AV Road, Anand, Gujarat, India
Phone: +91 8866585766
Email: info@visionflyoverseas.in
Website: www.visionflyoverseas.in

Please keep your booking reference, payment receipt, and relevant travel documents available when contacting us about a refund.

Vision Fly Overseas — Your Journey, Our Commitment.